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About Paola Duque Jewelery and these Conditions of Use


In order to comply the established in art. 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), it is reported that this online platform ( is the property of Paola Andrea Duque Echeverry holder of the trademark PAOLA DUQUE JEWELLERY

Paola Duque Jewellery has its registered office in Américo Vespucio 68,  Coworking Soppa de Azul, 35009 Las Palmas de Gran Canaria, Spain.

The online platform is owned by Paola Andrea Duque Echeverry, who can modify them. Contact phone: +34 645 089 302

General contact email:

Customer Service Hours: Monday to Friday from 11:00 a.m. to 18:00 p.m. (GTM).

The object of PAOLA DUQUE JEWELLERY’s remote sales services is the national and international commercialization of handmade jewelery and accessories through a remote sales channel (Internet).

The hosting services on the Paola Duque Jewelery website are provided by 1&1 IONOS España S.L.U. (Avenida de la Vega, 1 Edificio Veganova 3 Planta 5 Puerta C de Alcobendas, CP 28108, Madrid).

The purpose of this legal notice is to establish and regulate the rules of use of, hereinafter the terms “site”, “platform”, “web” are used in reference to it, understanding site, platform, web all the pages and their contents property of PAOLA DUQUE JEWELLERY which are accessed through the http: // domain and its subdomains.

The terms Paola Duque Jewelery, “Paola Duque”, “I”, “we”, “us” and “our” are used in these Terms of Use in reference to the main headquarters of Paola Duque Jewelery located at the registered office previously indicated.


Please read these Terms of Use carefully before using the site. By using the site, you express your acceptance and compliance with these Terms of Use.

The use of the site implies full acceptance by the user of these General Conditions, so if you do not agree with their content, you must refrain from using the website, as well as the services offered therein.

PAOLA DUQUE JEWELLERY reserves the right to make the modifications it deems appropriate, being able to modify, delete or include new content and / or services, as well as the way in which these are presented and located and the conditions of use of the website. Therefore, you should consult them regularly to keep abreast of them. The latest version of these Terms of Use will always be available on the Platform. All new versions of these Terms of Use will come into force and will govern the use of the Platform and its relationship with us with immediate effect on the date of publication. By continuing to use the Platform, you agree to be bound by the conditions of such updates and modifications.

The products and services offered by PAOLA DUQUE JEWELLERY whose acquisition can be made through, will be governed by the specific Purchase Conditions contained in Terms and Conditions, which must be accepted by users in the contracting process at distance and which will be duly confirmed by the user to PAOLA DUQUE JEWELLERY at the end of said contracting process.


The user agrees that access and use of the website and the contents included in it take place freely and consciously, under their sole responsibility, and consequently undertakes to:

– Not to take any action that could damage the honor or good reputation of PAOLA DUQUE JEWELLERY in any way.

– Do not use the website to carry out activities contrary to the Law, morality, public order, in general, and make lawful and honest use in accordance with these General Conditions, as well as refrain from performing any act that could harm , disable, overload or deteriorate the website and / or prevent normal use and use by other users.

– Do not manipulate or alter any content on the web without the express written consent of its owner. Any alteration, modification or manipulation without the consent of the owner, exempts the latter from any responsibility.

– Do not reproduce, copy, distribute, publicly communicate, transform or modify the contents, unless you have the required authorization from the owner of the corresponding rights or it is legally permitted; as well as suppress, evade or manipulate the Copyright and other identifying data of the rights of PAOLA DUQUE JEWELLERY or of its owners incorporated into the content, as well as the technical protection devices, or any information mechanisms that the contained contents may contain.

– Do not introduce or spread on the web data programs (viruses or any type of harmful software) that may cause damage to the web.

PAOLA DUQUE JEWELLERY does not guarantee the availability and continuity of the website nor is it responsible for any damages that may occur, nor for technical defects, including viruses or other harmful elements, whatever their nature, derived from the use of the information and of the materials contained on the web.

In the event that PAOLA DUQUE JEWELLERY considers that you do not comply with these conditions of use, it reserves the right to cancel or delete your password and account on the website (for registered users) and / or deny you access.

If any of these conditions of use were considered by a Court or another competent authority, totally or partially null, invalid or ineffective, that condition will be removed from the set of Conditions (which will continue to be valid and effective to the extent permitted by the Law).

Access to the website implies acceptance of these general conditions and those contained in the Privacy Policy & Cookies of PAOLA DUQUE JEWELLERY, so, if you do not agree with any of these conditions, you must stop use of this website.


Our information collection practices on the Platforms, such as, for example, the type of information we collect in relation to visitors to the Platforms and the way in which we may use such information, are governed by the conditions of our Privacy Policy.

Electronic store Paola Duque Jewellery – Conditions of Sale

Customers who purchase products online or by phone through the Paola Duque Jewelery Customer Relations Center should read the Terms and Conditions that will govern such purchases. The conditions established in the section of this document entitled “Limitation of Liability” do not apply to the sale of products online or by phone, so you should consult the Conditions of Sale for information on exclusions and limitation of liability.


Certain parts of the PAOLA DUQUE JEWELLERY website are restricted to the exclusive use of registered users (with an account) by using a username (ID) and password. Those users of the website that are not registered cannot access said restricted access areas.


The user will be liable for damages of any nature that PAOLA DUQUE JEWELLERY or any third party may suffer as a consequence of the breach of any of the obligations to which it is subject by these General Conditions.

The PAOLA DUQUE JEWELLERY website offers links to other websites that may be of interest to you. Although PAOLA DUQUE JEWELLERY tries to ensure that third-party websites meet the appropriate standards in security, we cannot guarantee compliance with current data protection regulations therein.

PAOLA DUQUE JEWELLERY does not assume any type of responsibility, even indirectly or subsidiarily, for damages of any kind that may arise from access, maintenance, use, quality, legality, reliability and usefulness of the content, information, communications , opinions, statements, products and services existing or offered on the websites not managed by the organization and that are accessible through the PAOLA DUQUE JEWELLERY site However, the company falls within section a) of article 17 of the Law 34/2002, of July 11, of Services of the Information Society and Electronic Commerce (LSSICE), since, regarding the links provided on the website, it has no effective knowledge that the activity or information to the that it remits or recommends is illicit or damages property or rights of a third party subject to compensation. However, PAOLA DUQUE JEWELLERY will withdraw those links that include illegal content, as soon as it can know it.

Likewise, PAOLA DUQUE JEWELLERY is not responsible for possible communication failures, and cannot guarantee continuous operation and availability of access to the website. In these cases, PAOLA DUQUE JEWELLERY will carry out, as soon as possible, all those actions aimed at rectifying the aforementioned errors.

PAOLA DUQUE JEWELLERY could not be held responsible for the breach of the contract concluded in the event of a rupture of stocks or unavailability of the product, force majeure, disturbance or partial or total strike (in particular of postal services or means of transport and / or communications), flood or fire.


Paola Duque Jewelery has created the Platform to provide information about the company and products for personal use. Although we have made a significant effort to ensure that the visual representation of Paola Duque Jewelery products displayed on the Platform is representative of color, design, style, etc. of the original products, there may be slight variations, distortions and / or differences when compared to the original product. This may be due, for example, to technical issues such as the configuration of your browser or your computer. For this reason, Paola Duque Jewelery cannot be held responsible for apparent differences between the images of the products displayed on the Platforms and the original products. We strongly recommend that you visit one of the authorized retailers before making an online or telephone purchase.

You can download an electronic copy or print a copy of the material offered through the Platform for your own use for non-commercial, educational, private or domestic purposes exclusively, provided that the notices on property, especially notices on intellectual property rights (© ) and mark (™) remain intact and are not modified, removed or changed.

Unless otherwise stated, you must acknowledge that all the contents of the platform and, in particular, of all the information, images, photographs, including any persons that may appear in the photographs, illustrations, icons, text, video clips, music, materials , the structure, selection, arrangement and provision of their content, programs and application development used in connection with them, code, creations or products, and written and other materials of Paola Duque Jewelery (“Material of Paola Duque Jewelery”) It is the property of Paola Duque Jewelery and is protected, among other regulations, by those relating to intellectual property rights and designs and trademarks, as well as by the provisions of international treaties and by the national legislation of all countries.

You are not authorized to sell, reproduce, distribute, communicate, modify, display, publicly display, publicize or otherwise make derivative or second-hand works based on the Paola Duque Jewelery Material or to use such material in any way with public or commercial purposes. Likewise, the Paola Duque Jewelery Material may not be displayed or communicated on any other platform, in any networked computing environment, or on any other digital platform for any purpose. In the event of non-compliance with these Terms of Use, your authorization to use the Paola Duque Jewelery Material will be immediately terminated, and you must immediately destroy any copies made of the Paola Duque Jewelery Material. Any unauthorized use of the Paola Duque Jewelery Material may violate the legislation on intellectual property rights, trademarks, privacy and advertising, as well as the regulations on communications.

In no case does access to them or their use by the user imply any type of waiver, transmission or total or partial transfer of said rights, nor does it confer any right of use, alteration, exploitation, reproduction, distribution or public communication on said contained without the prior and express authorization specifically granted for this purpose by PAOLA ANDREA DUQUE ECHEVERRY or the third party owner of the rights affected.

PAOLA DUQUE JEWELLERY is the owner of the elements that make up the graphic design of its website, the menus, navigation buttons, the code, the texts, images, textures, graphics and any other content on the website or, in other cases, it has of the corresponding authorization for the use of said elements. All the trademarks, trade names or distinctive signs shown on this page are the property of PAOLA DUQUE JEWELLERY. It is forbidden to use or download them permanently, copy or distribute them by any means without the mandatory consent of their owner.

In the event that any user or a third party considers that any of the content has been entered on the web in violation of their Intellectual or Industrial Property rights, they must send a notification to the company identifying themselves and the owner of the rights of Intellectual or industrial property allegedly infringed, providing title or accreditation of the representation of the aforementioned rights.


This section refers to communications sent to Paola Duque Jewelery. It does not refer to the communication of personal information to Paola Duque Jewelery in relation to customer inquiries, the use of services or the purchase of products by phone or through the Platform. The foregoing is governed by the rules established in the Privacy & Cookies Policy.

Any communication or unsolicited material that you send to Paola Duque Jewelery through the Platforms or social networks, by email or otherwise, including, in an enumerative and non-exhaustive way, any data, questions or answers, comments, suggestions or Similar, it will be processed as non-confidential information and not protected by intellectual property rights by Paola Duque Jewelery. By sending communications to Paola Duque Jewelery, you automatically grant Paola Duque Jewelery a worldwide, royalty-free, perpetual, irrevocable and non-exclusive license for the use, reproduction, modification, publication, edition, translation, distribution, display and display of said communications, individually or as part of other works, in any format, medium or technology currently known or subsequently developed, as well as to grant sub-licenses on said rights to any person. Everything you send may be used by Paola Duque Jewelery and its affiliated companies for any purpose, including, enumeratively and not exhaustively, for the purposes of reproduction, diffusion, transmission, emission and publication; or for the development, manufacture and marketing of products using this information.


This section is applicable to the Platforms and not to products sold online or by phone in one of our local or regional markets.

Paola Duque Jewelery tries to ensure that the information displayed is accurate and complete. However, Paola Duque Jewelery does not declare or guarantee that the Paola Duque Jewelery Material is accurate, error-free or reliable, nor that the use of Paola Duque Jewelery Material will not violate the rights of third parties.

Paola Duque Jewelery does not guarantee that the functional and / or technical aspects of the Platforms or the Paola Duque Jewelery Material will be error-free, nor that the Platforms, the Paola Duque Jewelery Material or the servers on which they are offered are free from viruses or other harmful elements. In the event that the use of the Platforms or the Paola Duque Jewelery Material results in the need to repair or replace goods, materials, equipment, data or other elements, Paola Duque Jewelery will not be responsible for the corresponding costs. Without limiting the general nature of the foregoing, everything offered on the Platforms is provided “AS IS” AND “AS AVAILABLE” AND, TO THE EXTENT PERMITTED BY APPLICABLE LAW, WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, NON-TAXATION, IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, SUITABILITY FOR A PARTICULAR PURPOSE, REASONABLE SKILL AND SKILLS OR ABSENCE OF INFRINGEMENT. Paola Duque Jewelery and its suppliers make no warranties on Paola Duque Jewelery Material, software, texts, downloads, graphics and links. nor on the results that may be obtained from the use of the Platforms.

As far as applicable law allows, Paola Duque Jewelery will not be liable for indirect, incidental, objective (special) or consequential damages derived from the use of the information available on the Platforms or loss of use, interruption of commercial activities, loss of profit or loss of data, whether in actions for liability, whether contractual, non-contractual (even through negligence) or of another nature, even if Paola Duque Jewelery had been warned of the possibility of such damages.

It should be noted that in some jurisdictions consumer protection legislation may not allow certain exclusions or limitations of warranties or liability, so some of the above exclusions or limitations may not apply.


In general, all the brands, logos, symbols, slogan, logos and service marks (together the “Trademarks”) displayed on the Platforms are registered, unregistered or otherwise protected brands of Paola Duque Jewelery. Licensed to Paola Duque Jewelery by third parties. Other marks are property of their respective owners and have been registered by them. Nothing contained in the Platforms should be interpreted as granting, implicitly or otherwise, licenses or rights of use over any trademarks without the prior written consent of Paola Duque Jewelery or the corresponding third-party owner of the trademark. The improper use of trademarks displayed on the Platforms or any other content on the Platforms is strictly prohibited, except as provided herein.


All content (including Paola Duque Jewelery Materials) on the Platforms is protected by Paola Andrea Duque Echeverry intellectual property rights. or Paola Duque Jewellery has been licensed. All rights reserved. See the previous section on the Use of Platform Materials.


The Platforms may include links to other platforms operated by third parties not linked to Paola Duque Jewelery. The inclusion of links to the websites of said third parties does not imply that Paola Duque Jewelery recommends them. Paola Duque Jewelery has not reviewed all of the content on the linked websites and is not responsible for the content or accuracy of any non-site web pages or any other sites linked to any of the Platforms. If you choose to click on any link to access pages unrelated to the website or websites of third parties, you will do so at your own risk and expense. Paola Duque Jewelery does not authorize links to any of its Platforms from third-party platforms without your prior express authorization. and in writing.


You agree that Paola Duque Jewellery may terminate or suspend your access and use of the Platforms if Paola Duque Jewellery reasonably considers that you have violated the provisions of these Terms of Use, if you have acted contrary to its letter and spirit, or if it violates the rights of Paola Duque Jewellery. of its subsidiaries or any third parties, regardless of mediating notice in this regard. It agrees that Paola Duque Jewelery may modify or suspend the service of any of the Platforms, regardless of mediating notification in this regard. You agree that Paola Duque Jewelery will not respond to you or to third parties as a consequence of said modification or suspension. The provisions entitled “Limitation of Liability” and “General Provisions” will survive after the termination of these Terms of Use.


Except as otherwise provided, the information and materials of Paola Duque Jewelery displayed on the Platforms are included solely for the purpose of promoting Paola Duque Jewelery products and services and, in certain cases, to present products for sale through different media. Paola Duque Jewelery makes no representations that the Paola Duque Jewelery Material is suitable or available for use in every country in the world. You will be responsible for compliance with applicable local legislation, taking into account that access to the Paola Duque Jewelery Material may not be legal by certain people or in certain countries. Our products are available in many parts of the world. However, it is possible that the Platforms show products that are not available worldwide.

In the event of declaring the illegality, invalidity or unenforceability of a provision of these Terms of Use or part thereof, the provision or part in question shall be deemed excluded from these Terms of Use, and the legality, validity and enforceability The rest of the provisions of these Conditions of Use will not be affected by it, except by virtue of legal imperative.

These Terms of Use constitute the entire agreement between you and us in relation to the use of the Platform and replace and revoke the previous agreements, draft agreements, commitments or accessory contracts of all kinds signed between the parties, both verbal and written, in relation to its object.

Waiver by Paola Duque Jewelery to claim for breach of any provision of these Terms of Use, should not be construed as waiver to claim for any other subsequent breaches.


These Terms of Use will be governed and interpreted in accordance with the legislation of Spain, without reference to the provisions on conflicts of law. Any dispute, controversy or claim derived from the Conditions of Use, including in relation to their validity, invalidity, non-compliance or termination, will be resolved judicially or through arbitration in accordance with the provisions of the same. In the event that the legislation of Spain differs from the mandatory regulations on consumer protection in your country, we will offer you a similar level of protection.

For any questions that may arise between the parties, they expressly agree to submit to the jurisdiction of the Courts and Tribunals of Las Palmas. Sales made through the platform will be governed by Spanish Law. In case of disagreement and different interpretation of the Purchase Conditions, the controversies are submitted to the Courts and Tribunals of the consumer’s domicile.

Electronic Dispute Resolution

The European Commission provides an electronic dispute resolution platform for consumers. This platform is accessible by clicking on the following link:


If you have questions or comments about these Terms of Use, or if you want to consult general questions, please contact us at the address indicated below. You can also use this address if you want to request a copy of the personal information we hold about you.

Calle Américo Vespucio 68 Coworking Soppa de Azul, 35009 Las Palmas de Gran Canaria, Spain

Last update: April 2020